Legal
Privacy policy
This page explains the main ways information is used when you shop with or contact MyLeatherStudio. Please contact us if you need clarification about a particular request.
Information we collect
Depending on how you use the store, information may include your name, email address, phone number, shipping and billing details, order contents, payment status, messages you send us, and information needed to provide customer support. Please do not send payment credentials through support messages.
How we use information
We use relevant information to process and fulfil orders, coordinate delivery, provide support, respond to enquiries, help prevent misuse, maintain business records, and operate and improve the storefront.
Payments and service providers
Payment processing is handled by the payment provider shown during checkout. Providers involved in hosting, payments, analytics, or advertising may process information as needed to provide their services, subject to their own terms and privacy information. We do not ask customers to share payment passwords or one-time passcodes with us.
Website analytics and advertising
The storefront may use analytics and advertising measurement technologies to understand site activity and campaign performance. Depending on the tools and settings enabled, these technologies may use cookies or similar identifiers. You can review your browser's cookie controls; blocking some technologies may affect site functionality. Please review the settings and consent requirements applicable to the live storefront before relying on this notice as a complete description of current tracking behaviour.
Retention and security
Information is retained for as long as reasonably needed for the purposes described above, including order support, recordkeeping, dispute handling, and applicable legal obligations. Reasonable safeguards are used, but no internet transmission or storage system can be guaranteed to be completely secure.
Your requests
You may contact us to ask about personal information associated with your order or enquiry, or to request correction or deletion where applicable. We may need to verify your identity and retain certain records when required for legitimate business or legal purposes.
Children
The store is intended for people making purchases with the authority to provide the information submitted. Please contact us if you believe personal information has been submitted inappropriately.
Contact and updates
For privacy questions or requests, use the store's Contact page and include enough information for us to understand your request. This policy may be updated as store operations or applicable requirements change.