Customer care
Shipping
Dispatch and delivery
Orders are prepared for dispatch after payment confirmation. Any shipping charges and delivery estimates available for your order are shown during checkout. Estimates can vary by destination and order circumstances; please use the details shown for your order rather than assuming a fixed delivery date.
Order updates and tracking
After dispatch, available tracking information will be shared using the contact details provided with your order. Tracking availability and carrier updates depend on the shipment. You can also visit Track Order to check an existing order.
Need help?
If you have a question about dispatch or delivery, contact us and include your order number. We can review the details available for that order.